What is Two-Factor Authentication (2FA)?
Two-Factor Authentication (2FA) adds an extra step to your login and withdrawal process. Alongside your password, you’ll use a code from an authentication app to confirm your identity — helping prevent unauthorised access even if your password is compromised.
We highly recommend you utilise this safety feature.
Why Enable 2FA?
Protecting your account is important — and enabling 2FA is one of the easiest and most effective ways to add an extra layer of security.
How to Enable 2FA
Log in to your account and head to Settings > Security.
Click on the “Enable 2FA” button.
3. Scan the QR code using a 2FA app like Google Authenticator or Authy.
4. Upon scanning, you’ll receive a confirmation code sent to the email address linked to your account — enter that code to proceed.
5. Enter the 6-digit code generated by your 2FA app into the prompt.
And that's it, you're done! 2FA is now active on your account.
Important Reminders
2FA will now be required for logins, withdrawals, and certain account actions.
Lost access to your 2FA app? Contact our Support team for account recovery.
Need Help?
Keeping your account safe is your responsibility — and enabling 2FA is a smart step.
If you need help setting it up, or have any questions — our Live Support team is here to help 24/7. Alternatively, you can contact our official support email address.