Funding your account is easy with crypto. Here’s how to deposit funds securely. Before you can deposit crypto — you must complete email verification.
Steps
Log in to your account.
Click the Deposit button.
Select your preferred cryptocurrency.
Note: Make sure you select the correct network that matches your wallet — funds sent to the wrong network may not be recoverable.
Copy the address or scan the QR code.
Transfer funds from your external wallet.
Wait for blockchain confirmation (usually a few mins)
Once your transaction has been succesful — you will receive a notification on-site and your funds will appear in your wallet ready for use.
Click Transactions, and navigate to Deposit to check your deposit status.
Tips
Double check the network type before sending.
Deposits will appear automatically once confirmed.
You receive a notification once your funds have been successfully transferred.
Need Help?
If you have any questions or need assistance, contact our Support Team or email the official support email address.
FAQs
Can I deposit from an exchange?
Yes, but ensure you are using the correct network
What if I send the wrong coin?
Contact support Support team via Live Chat immediately.
I made a deposit to the wrong address or network — what should I do?
Contact our Support team via Live Chat as soon as possible. While we’ll do our best to assist, retrieval is not guaranteed.